Delivery
At Healvia, your wellness journey starts with safe and reliable delivery. We work with trusted couriers—Royal Mail, DPD, and DHL—to ensure your order reaches you quickly and securely.
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UK Delivery Options
Royal Mail 48 (Standard Delivery)
- Delivery Time: 2–4 working days
- Cost: FREE on orders over £50
- Flat Rate: £3.99 for orders under £40
- Fully tracked with delivery confirmation
DPD Next Working Day (Express Delivery)
- Delivery Time: 1–2 working days
- Cost: £6.99
- Order Cut-off: 12 PM Monday–Friday for same-day dispatch
- Fully tracked with SMS/email updates and 1-hour delivery window
📦 Order Tracking
Once dispatched, you’ll receive a confirmation email with a tracking number so you can follow your parcel’s journey from our warehouse to your door.
❗ Missed Deliveries
- Royal Mail: A calling card will be left with collection or redelivery instructions.
- DPD: You’ll be offered flexible options via their app or SMS, including rescheduling or delivery to a pickup shop.
- DHL: Will contact you with delivery options or collection points if no one is available at the delivery address.
💬 Need Help?
For questions or help with delivery, contact us:
📧 Email: support@healvia.co.uk