Delivery FAQ

UK Delivery Options

Royal Mail 48 (Standard Delivery)

DPD Next Working Day (Express Delivery)

📦 Order Tracking

Once dispatched, you’ll receive a confirmation email with a tracking number so you can follow your parcel’s journey from our warehouse to your door.

❗ Missed Deliveries

Royal Mail: A calling card will be left with collection or redelivery instructions.
DPD: You’ll be offered flexible options via their app or SMS, including rescheduling or delivery to a pickup shop.
DHL: Will contact you with delivery options or collection points if no one is available at the delivery address.

💬 Need Help?

For questions or help with delivery, contact us:

📧 Email: support@healvia.co.uk

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